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Maersk announces Customer Engagement Programme

Maersk will be organising Customer Engagement Program – WEST INDIA IMPORTS – on 29 February, 2024 from 12:00hrs to 13:30hrs
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To ensure that you and your team members find it easy to do business with us we would like to invite you to ‘WE-CONNECT’, a virtual Maersk Customer Engagement Program, organized to provide transparent insights on new and existing process services and digital self-aid tools for a truly seamless experience for your imports shipment.

AGENDA :
➢ Introduction to Maersk
➢ Import process flow requirements.
➢ Digital / Self Services Tools
➢ Detailed overview on CFS Process
➢ Additional service offerings

COMMON FAQs:
➢ How to register on Maersk website / My Finance
➢ How to request Delivery Order or refund
➢ Maersk.com – Detention calculator, Local information – detention slabs + CMS locations etc
➢ Resolution timeline for requests

DETAILS
Location: Virtual – Microsoft Teams Platform (Please click teams link in email to join meeting) Date: 29th February 2024, Wednesday Time: 12:00 PM – 13:30 PM

________________________________________________________________________________
Microsoft Teams meeting
Join on your computer, mobile app or room device
Click here to join the meeting
Meeting ID: 327 971 198 909
Passcode: R5ZVPJ
Download Teams | Join on the web
Join with a video conferencing device
teams@maersk.onpexip.com
Video Conference ID: 129 473 524 8

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