Supply chain reimagined, costs tamed

How does your platform integrate blockchain and IoT to optimize supply chains across diverse markets?

We leverage IoT and telematics to capture real-time operational data, automating contract enforcement for critical conditions like temperature thresholds or delays. Blockchain makes this data tamper-proof and transparent, preventing overpayments and fraud. Our approach varies depending on market need like in India, solutions prioritize simplicity and cost-saving amid operational variability, while markets like the UAE and Singapore adopt advanced automation with minimal human dependency. Crucially, all systems must deliver practical and on-ground results.

Which AI initiatives enhance forecasting efficiency?

Our Precision AI analyses structured data directly from warehouse, transport and client ERP systems. This data covers orders, inventory levels and schedules, significantly reducing human error. The AI proactively identifies potential delays, supplier issues and inventory mismatches, enabling better planning. This reduces disruptions, optimises stock levels, lowers associated costs and as a result improves overall service reliability.

What machine learning application delivers the highest cost savings for clients?
Dynamic route optimisation consistently generates peak savings. Our algorithms process multiple inputs such as GPS data, vehicle capacity, order density and live traffic feeds, to configure the most efficient routes in real-time. Clients achieve tangible results such as reducing required fleet size by 10-15 per cent, boosting vehicle utilisation by 20 per cent and realizing major savings on fuel and labour costs. While predictive maintenance aids uptime, and routing remains our most impactful lever for cost reduction.

How do non-technical managers interact effectively with your complex system?
Accessibility is key. We provide intuitive no-code dashboards, exemplified by our Yard Management System. These allow managers to easily customize alerts, generate reports and track relevant KPIs without needing programming skills. We complement this intuitive design with comprehensive training, ensuring teams can fully maximize the platform’s potential.

How do clients measure the return on investment (ROI) for solutions like cargo security?
Clients track several key metrics. These include reduced theft incidents, lower insurance premiums due to enhanced security, faster dispute resolution using immutable data, and fewer manual hours spent on monitoring and reconciliation. For example, global shipper CMA CGM achieved a 40 per cent reduction in daily man-hours using our Transport Management System with its digital contracts and real-time visibility. While blockchain provides the security anchor, we now prioritize scalable and cryptographically-enforced contracts for even faster deployment and adoption.

How do you onboard mid-market firms that might be hesitant about adopting predictive analytics?

Resistance often stems from legacy systems and fragmented internal processes. We overcome this through phased rollouts, hands-on support throughout the implementation, and careful integrations that respect existing workflows. This ensures smooth transitions without causing operational disruption, thus building confidence step by step.

What builds trust with cautious small and medium-sized enterprises (SMEs)?

We offer flexible subscription models like monthly, quarterly or annual models, with discounts available on annual plans. While we don’t provide free pilots, we structure low-risk entry points and set clear ROI targets from the outset. Our dedicated client success teams work closely with SMEs to demonstrate tangible benefits early on through measurable outcomes.

Are there any recent strategic developments you’d like to highlight?

Our strategic partnership with freight intelligence leader Xeneta integrates real-time ocean and air freight rate data directly into our platform. This integration is delivering significant value; Indian clients report up to 50 per cent better budget accuracy, 10 per cent overall cost savings, and 3 per cent gross margin growth during tendering processes. This empowers our clients with optimized sourcing and end-to-end planning, boosting their global competitiveness.